Posted by Gary S on February 08, 2000 at 09:03:31:
In Reply to: Re: Re: TE Shipping posted by Jay Bertolet on February 07, 2000 at 17:36:22:
In a way this is rather refreshing isn't it? After all, they could have blamed the computer, weather, international shipping, the dog ate the order, yadah, yadah, yadah. Instead they made what was obviously a very embarrassing admission. "We screwed up". Should it have happen? No, but they bit the bullet and told the truth. Good for them. I do have to ask though, why did it take you since November to call them and ask why you hadn't received your horn?