Posted by Doug on February 19, 2002 at 23:12:39:
In Reply to: Re: Re rotary valve tuba on E--Y Best Inst. posted by consumer on February 19, 2002 at 20:29:09:
The moral? If you're gonna selling bad stuff, have a great customer service department and people will like you. :-)
Seriously, though, if they were nice and eventually gave you your money back why do they bother selling bad stuff? Why not make the effort make a better product and then the demand will rise, offsetting costs and thus producing a profit.
Doug "oh no it works-quick make it break so they will ahve to buy more" G