UPS vs. FedEx Ground vs. USPS


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Posted by anon on May 18, 2001 at 08:06:09:

OK, all three of these package services obviously throw boxes and damage merchandise, so as long as the "big three" are all mishandling the stuff with which they are entrusted, I guess we have no really good choice. The actual DELIVERY (to the doorstep) personnel for all three seem consistantly to be quite "safe-reliable-courteous" but once our cherished items reach their depots, THAT is the critical area.

The question is: Which one of these delivery services is the most honorable and quick about reimbursement for destruction of property?

These are my ratings (claim settlement -- [1]=complete and consistent absolute refusal to honor insurance and across the board non-remimbursement for damage. [10]=completely and consistently honorable with reimbursement occurring immediately and without any prompting.), based on my personal experience:

UPS ---------- 1

USPS --------- 6

FedEx Ground - 7


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What are your personal experiences regarding reimbursement for damage by package services?




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