Posted by ken k on October 20, 2000 at 22:20:56:
In Reply to: gig bags posted by stewart on October 18, 2000 at 03:40:14:
I first bought a RB bag 15 years ago and a strap buckle broke and over the course of 6 years a seam pulled out.  i called them and they said to send it back to SF and they would fix it.  they said repair costs are usually about $35.  So I boxed it up and shipped it out.  the called me back and said they were baffled as to why the seam pulled out and sold me a brand new one for $50.  This was a Cordura bag.  I asked if they would sell me a leather bag for a similar discount and they said yes...$250!  i ended up buying the cordura bag.  I wished I had bought the leather, but I have been happy.  the new bag had a new strap design with a much heavier buckle so the strap problem has probably been fixed.
dolly bags look interesting with their plastic "armor" in them, but I have not seen one up close and personal.
ken k