Posted by Rick Denney on February 20, 2004 at 13:44:58:
In Reply to: Re: Re: Re: Re: Tuba Consumerism & Emails posted by Joe Baker on February 20, 2004 at 12:40:44:
You could say the same thing without the negative spin:
"Fryburger's is committed to providing a high level of personalized service to our customers. Because the skills we demand of our employees are in short supply, and because we won't compromise on the quality of the work we provide, we limit our employees to 30 minutes a day responding to email requests. This allows them the time they need to provide the service you have come to expect from Fryburger's. Therefore, if you do not receive a response from an email request when you need it, please call us or stop by. We thank you for your consideration."
Rick "who thinks this is not antithetical to making profit" Denney